Please choose carefully. We do not refund for ‘change of mind' purchases.
You can choose a refund, exchange or credit where goods are faulty or wrongly described. No refund is available for freight/shipping or postal charges.
Any claims or returns must be made within 21 days.
Your request for a refund must be accompanied by proof of purchase sales docket and items must be returned in original condition.
Always include an explanation with returned goods, pack carefully and send to:
The Guide Shop
Girl Guides NSW & ACT
PO Box 6124
Alexandria NSW 2015